Provide a Convenient Service Process in your Energy Company Using QR codes

Energy companies manage overwhelming tasks. Not only that they supply energy but also manage a lot of customers at the same time. They manage the installation, monitor and remind customer’s monthly payments, and fix outages and leakages. Make these processes convenient and faster by using QR codes.


What are QR codes?

Quick response codes or QR codes are two-dimensional barcodes. Unlike traditional barcodes, QR codes are fast reading codes that can store more complex information. It can store data and files such as website, pdf, and video files. These codes can also be scanned using mobile phones making them accessible to all.

QR codes hold limitless potential. With creative strategies, these QR codes can make various processes faster and convenient.

Here are some ways in which you can provide an easy service process using QR codes.


Allow customers to switch energy company conveniently

To help customers compare the fees from different energy companies, Uswitch, an online comparison and switching service in the UK, provides a convenient way using QR codes.

They incorporated QR codes on the customer’s energy bill. By scanning this QR code, customers will be able to see and compare fees from different energy companies.

With this code, customers can also switch to a different energy company. All they need to do is fill up the needed information for switching on the Uswitch website.

By using a QR code, customers can easily compare the energy fees from companies and switch to different energy without hassle.


Provide a faster payment transaction for your customers

You can also help customers to settle their payments faster using QR codes. As the world moves towards a cashless environment. These QR codes have become a great tool for payment transactions. By using QR codes, customers can settle their payments in two steps. They just have to scan a QR code and then confirm the payment process.

Tata Power, one of the largest power companies in India, has incorporated a cashless payment transaction using QR codes. By scanning the QR codes, their customers will be able to easily pay their energy bills using their mobile banking app.


Make the installation process convenient

You can also use these QR codes in your installation process.

A solar energy company, Victoria Solar, uses QR codes in their installation process. This QR code is used as a digital license card that the customers can scan to confirm the installer’s credibility.

The installer would then scan the QR code from the customers as a confirmation that the installation is indeed made by an accredited installer. This also serves as a confirmation of the customer’s eligibility for a rebate.

Allow customers to easily reach out to you.

Allow customers to easily report a gas leak or electricity outage by using a QR code.  You can create an email QR code where customers can easily contact your company’s customer service. Just enter your email in a QR code generator and generate a QR code.

By scanning an email QR code, customers will no longer have to open an email app nor type in your email address. Display these QR codes on all your marketing campaigns.


Provide a convenient service process in using QR codes

Technology is now rapidly advancing, and a lot of technology has been developed to make various services easier.

One of the technologies that are greatly used to provide easier processes is QR codes. QR codes provide limitless possibilities. With creative strategies, you can make use of QR codes to provide a faster and convenient service process.

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